21 St Benedict’s Street, Norwich, Norfolk NR2 4PF
WEBSITE & ONLINE STORE TERMS AND CONDITIONS
One Life Left Games Ltd, trading as One Life Left – Norwich Gaming Cafe ("One Life Left", “One Life”, “OLL”, "Us", "We" or "Our"), a company registered in England (company number 10105160). Our registered address is at: 21 St Benedict’s Street, Norwich, Norfolk NR2 4PF, United Kingdom.
We cannot guarantee that the website will operate continuously or without interruption or be error-free. You must not attempt to interfere with the proper working of the website. We do not guarantee that any content of the website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your requirements for the safety and reliability of data input and output. We reserve the right to modify or discontinue any content shown on the website at any time.
We do not accept liability for any losses or claims arising from any inability to access the website or any failure to complete a transaction.
We assume no responsibility for the content and security of websites that this website links to.
While we do our best to maintain up-to-date and accurate information on the website we do not guarantee that all elements are fact due to the fast-paced nature of the physical business e.g. out of stock items.
At One Life Left we are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
We use services provided Wix.com for hosting our website and online store. We use Worldpay for processing payments.
We will never collect sensitive information about you without your consent or contact you without your permission. Your information will never be passed to third parties outside of the secure payment system. Any information we hold about you will be kept securely in accordance with our internal policy and the law.
We use services provided by Wix.com for hosting our website and online store. We use Worldpay for processing payments through our online store.
We accept Visa, Mastercard and Amex for online payments.
In the café we accept cash and card payments.
Any purchases from our online store will be shipped in accordance with the delivery estimate given at the checkout, normally 2-3 business days. Shipping rates are indicated prior to any payments being processed.
Orders containing multiple items will be shipped together. We do not split orders into multiple deliveries.
REFUNDS & CANCELLATIONS POLICY
For online purchases, refunds and cancellations may be accepted up to 28 days after the original purchase date. A proof or purchase will be required e.g. order confirmation email. Refunds will only be issued once the product has been returned to us in original condition. To request a refund or cancellation please contact us.