21 ST BENEDICT'S STREET
NORWICH, NORFOLK NR2 4PF
ONE LIFE LEFT
NORWICH GAMING CAFE
WE'RE RE-OPENING ON 23RD JULY!
Timeslot reservations will be opening soon!
HOW IT WORKS:
To ensure we are COVID-secure we are running fixed 90-minute session times.
Each 90-minute screen hire session costs £10. We charge per screen, not per person.
1) Browse our games library HERE
2) Contact us to reserve your timeslot and games in advance
3) Arrive and play!
To begin with, we'll be operating at 50% capacity to meet COVID-secure guidelines of 1m+ social distancing, and all screen hire will be reservation only.
We will allow walk-ins for food and drink takeaways only, and a seating area outside for non-playing customers and parents.
Staff will be wearing face masks and gloves at all times. Customers are not required to wear face masks but of course we ask that everyone respects the well-known COVID guidelines when planning a visit and while on-site.
Hand sanitising stations will be at the entrance and rear of the cafe and floor markings will indicate safe social distancing routes around the venue.
Table service will be provided for changing games and food & drink orders. Our food & drinks menu remains available as normal. Customers should not bring food & drink into the cafe from outside.
Toilets will remain available, single capacity.
View our games library HERE
Screen hire is reservation-only with payment in advance.
We'll be open 7 days per week during the usual school holiday period.
Screen hire is offered in fixed timeslots of 90 minutes, at £10 per screen. We charge per screen, not per person. You can choose your console(s) at the time of booking.
10:00 - 11:30
12:30 - 14:00
15:00 - 16:30
17:30 - close (18+)
We require this fixed schedule so that we can fully clean and sanitise all areas between bookings.
This structure allows us to remain COVID-secure by limiting the otherwise constant arrival and departure of visitors.
It's not ideal by any means, and we understand this will be frustrating for those customers who like to pop in for shorter visits, but we need to remain profitable as well as safe, and this is the best solution under current guidelines. You can of course leave earlier, but the price would remain the same.
GROUP SIZES PER SCREEN:
Each screen hire group should be one of the following:
1 adult, 1 child
1 adult, 2 children
Under 16's should be accompanied by an adult at all times.
People using a screen area will be sitting next to each other and so should be from the same household or "bubble".
Customers may hire multiple screens if required. In this case, children may occupy a screen alone if supervised by an adult nearby at another screen.
LARGER GROUPS AND PARTIES:
We can't resume our usual private party service yet. Buffet food and tournaments don't fit the COVID-secure guidelines at the moment! However, you can simply hire all 8 screen stations to give yourself the whole venue for a 90-minute timeslot. Please contact us anytime if you'd like to discuss this option.
COMMUNITY EVENTS & TOURNAMENTS:
Social distancing still presents challenges for running these types of events in the usual way. Announcements will be made when possible.
We will accept all previously purchased gift vouchers for screen hire as usual. In the event of vouchers not matching our new timeslot structure e.g. 2-hour vouchers, we'll offer remaining time as new vouchers or cafe credit.
All of the above policies may change dependent on COVID guideline updates - we hope to get back to our normal operations as soon as we are able to!
You may bring your own consoles, laptops, games and/or controllers to use on our screens if you wish. Please be aware the company does not accept responsibility for any loss or damage of personal belongings brought into the venue.
Under 18’s should not log in to any online services using their own personal profile, unless given permission by staff beforehand. We cannot guarantee your online security if you do so, and always recommend playing on our own profiles.
No minors should leave the site during a booking unless accompanied by a parent/supervisor. Please be aware that CCTV is in operation 24/7 across the site.
WC and handwashing facilities are available on-site.
For wheelchair access please note, our entrance features two steps down from the pavement into the café. We have a portable access ramp which can be easily deployed at any time. The café is on one ground floor with disabled WC available. Baby changing facilities are currently not provided.
The company holds all required health & safety and public liability insurances and copies are available upon request.
We trust that guests will respect the venue and treat equipment, and others, with care. The company reserves the right to cancel a booking, end a booking early or ask guests to leave if there is reasonable cause to do so e.g. antisocial behaviour or mistreatment of equipment. Management decisions are final on these matters and no refunds will be issued.
Important information about age ratings:
All games are age-rated dependent on their content. We will not allow access to age-restricted games (e.g. PEGI 16+, PEGI 18+, BBFC-rated games) to anyone under the specified age. To this end, we use games which go up to and including the PEGI 12+ rating (or equivalent) during daytime, with PEGI 16+ and 18+ available during designated 18+ times only (normally after 6pm), at which time alcohol is also on sale.
While we will do our best to accommodate your date and time requests, we may already have other bookings in place. We will strive to meet your needs and will contact you to discuss and confirm details once we have received your request.
For any queries, please get in touch anytime and we'll be happy to help.
Thanks, see you all soon!
Jon, Ash & Jack